Terms and Conditions

SMARTFIX TECHNICAL SERVICES LLC
Effective Date: 03 March 2026

Welcome to SMARTFIX TECHNICAL SERVICES LLC. By accessing or using our website smartfixappliance.shop and our appliance repair services in Dubai, you agree to comply with and be bound by the following Terms and Conditions.

If you do not agree with these terms, please do not use our website or services.


1. Company Information

Company Name: SMARTFIX TECHNICAL SERVICES LLC
Address: Bay Square 3, Business Bay, Dubai, United Arab Emirates
Phone: +971 52 369 0455
Website: smartfixappliance.shop


2. Nature of Services

SMARTFIX TECHNICAL SERVICES LLC provides independent appliance repair and maintenance services in Dubai, UAE.

We repair appliances including, but not limited to:

  • Washing machines

  • Refrigerators

  • Dishwashers

  • Ovens and cooking ranges

  • Dryers

  • Air conditioning units

We provide on-site repair services at customer locations.


3. Independent Service Disclaimer

SMARTFIX TECHNICAL SERVICES LLC is an independent repair company.

We are not affiliated with, authorized by, or officially connected to any appliance manufacturer or brand unless explicitly stated.

All brand names and trademarks mentioned on our website belong to their respective owners and are used for identification purposes only.


4. Service Booking & Estimates

  • Customers may request service via phone or website.

  • A diagnostic inspection may be required before final repair cost is confirmed.

  • Estimated pricing is provided after inspection.

  • Work begins only after customer approval.

We aim to provide transparent pricing before repair work is carried out.


5. Pricing & Payments

  • Service charges may include inspection fee, labor charges, and parts cost.

  • Prices may vary depending on appliance condition and required parts.

  • Full payment is due upon completion of service unless otherwise agreed.

  • We accept cash or approved payment methods.

Failure to make payment may result in service refusal in future.


6. Warranty Policy

  • Warranty (if provided) applies only to the specific repair performed.

  • Warranty does not cover:

    • Physical damage

    • Misuse or improper handling

    • Power fluctuations

    • Water damage

    • Unauthorized third-party repairs after our service

Warranty terms are communicated to the customer at the time of service.


7. Customer Responsibilities

The customer agrees to:

  • Provide accurate information about appliance issues.

  • Ensure safe and accessible working conditions.

  • Disconnect valuable or sensitive equipment if required.

  • Provide proper electricity and water supply if needed.

We are not responsible for pre-existing faults not related to the reported issue.


8. Cancellations & Rescheduling

  • Customers may cancel or reschedule appointments by contacting us.

  • Late cancellations after technician dispatch may incur a service fee.


9. Limitation of Liability

SMARTFIX TECHNICAL SERVICES LLC shall not be liable for:

  • Indirect or consequential damages

  • Loss of income or business interruption

  • Delays caused by parts unavailability

  • Manufacturer defects

Our total liability shall not exceed the amount paid for the specific service provided.


10. Website Use

By using our website, you agree:

  • Not to misuse the website

  • Not to attempt unauthorized access

  • Not to submit false information

  • Not to copy or reuse website content without permission

All website content is owned by SMARTFIX TECHNICAL SERVICES LLC unless otherwise stated.


11. Third-Party Tools & Advertising

We may use third-party services including:

  • Google Ads

  • Analytics tools

These services may use cookies and tracking technologies. Use of such services is subject to their respective privacy policies.


12. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates.

Any disputes arising from our services shall be subject to the jurisdiction of UAE courts.


13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised effective date.


14. Contact Information

SMARTFIX TECHNICAL SERVICES LLC
Bay Square 3, Business Bay, Dubai
Phone: +971 52 369 0455
Website: smartfixappliance.shop